Privacy Policy & Terms and Conditions
Doaba Sweets & Restaurant
Effective Date: [OCT/10/2024]
1. Introduction
Welcome to Doaba Sweets & Restaurant (“Doaba”, “we”, “our”, or “us”).
Your privacy and trust are important to us. These Terms & Conditions and Privacy Policy explain how we collect, use, and protect your information, and outline your rights and responsibilities when using our website, mobile applications, forms, or other digital services.
By using our services or submitting your information through our website or forms, you agree to the practices described below.
2. Collection of Personal Information
We may collect personal information in several ways, including when you:
Visit our restaurant or place an online order for pickup or delivery.
Sign up for offers, promotions, or newsletters.
Participate in events, surveys, or contests.
Submit a form or contact us through our website or social media.
Apply for employment or franchise opportunities.
Information We May Collect
Personal Information: Your name, phone number, email address, and postal address.
Payment Information: Card details, billing address, and transaction data (only for completing a transaction).
Device and Usage Data: IP address, browser type, location data, and online activity.
Marketing Preferences: Your choices regarding communications, promotions, and offers.
Feedback and Correspondence: Comments, messages, or complaints submitted to us.
3. How We Use Your Information
We use your information to:
Process and fulfill restaurant or online orders.
Send marketing emails, promotions, and special offers (with your consent).
Improve our menu, services, and website performance.
Respond to your questions, requests, or feedback.
Administer loyalty programs, contests, or events.
Prevent fraud and enhance security.
Comply with legal obligations and internal recordkeeping.
You can unsubscribe from our promotional communications at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
4. Cookies and Online Tracking
Our website may use cookies and similar technologies to:
Remember your preferences and login information.
Analyze website performance and visitor behavior.
Deliver personalized content and ads through trusted third parties (e.g., Google, Facebook).
You can manage or disable cookies through your browser settings, but doing so may affect some website functionality.
5. Sharing and Disclosure of Information
We value your privacy.
Doaba Sweets & Restaurant does not sell or rent your personal data.
We may share your information only with:
Trusted service providers who support our business (e.g., payment processors, marketing platforms, or delivery partners).
Law enforcement or government authorities when required by law.
Other entities, with your explicit consent, for specific promotions or collaborations.
All service providers are bound by confidentiality agreements and may only use data to perform their contracted duties.
6. Data Protection and Retention
We take reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.
Your information is retained only as long as necessary to provide our services or to comply with legal requirements.
While we use secure systems, no internet-based transmission or storage system is completely risk-free.
7. Your Rights
You have the right to:
Access and update your personal information.
Withdraw consent for marketing communications.
Request correction or deletion of your data (subject to applicable laws).
Opt out of cookies or interest-based ads.
To exercise your rights, please contact us using the details provided below.
8. Customer Conduct and Responsibilities
By using our website, forms, or digital platforms, you agree that you will:
Provide accurate, current, and complete information.
Not misuse our website or services for fraudulent, unlawful, or harmful purposes.
Not upload or distribute any viruses, spam, or malicious content.
Not use our brand, logos, or materials without prior written permission.
We reserve the right to suspend or restrict access to any user who violates these terms or engages in abusive or harmful behavior.
9. Limitation of Liability
To the fullest extent permitted by law, Doaba Sweets & Restaurant and its affiliates shall not be held liable for any:
Direct, indirect, incidental, or consequential damages resulting from the use of our website, services, or promotional content.
Technical issues, data loss, unauthorized access, or system interruptions.
Errors, omissions, or delays in information or communication.
Use of our website and services is at your own discretion and risk.
10. Children’s Privacy
We do not knowingly collect or store personal information from individuals under 13 years of age without parental consent. If such data is discovered, we will delete it promptly.
11. Third-Party Links
Our website or social media pages may include links to third-party websites (such as delivery services or social media platforms).
We are not responsible for the content, policies, or practices of those external sites. Please review their respective privacy policies before sharing your information.
12. Updates to This Policy
We may update or modify these Terms and this Privacy Policy at any time to reflect business, legal, or technical changes. The updated version will always be posted on our website with a revised “Effective Date.”
Your continued use of our services after such updates signifies acceptance of the revised terms.
13. Contact Us
For any questions, requests, or concerns related to this Privacy Policy or Terms of Use, please contact us at:
Doaba Sweets & Restaurant
305 Charolais Blvd Unit 9, Brampton ON, L6Y 2R2
info@doabasweetsrestaurant.com
905-450-1455
https://www.doabasweetsrestaurant.com
